\u00cen pauza cursului verificam pe telefon mesajele primite. \u00cen fundal auzeam o conversa\u021bie \u00eentre c\u00e2\u021biva participan\u021bi, c\u0103reia nu \u00eei d\u0103deam aten\u021bie. P\u0103rea c\u0103 tonul se ridic\u0103, semn c\u0103 se st\u00e2rniser\u0103 ni\u0219te emo\u021bii, dar pentru c\u0103 era \u00eenso\u021bit de glume, p\u0103rea totu\u0219i gestionat elegant.
La un moment dat am auzit ceva care mi-a atras aten\u021bia \u0219i m-am oprit brusc din ce f\u0103ceam.<\/p>\n\n\n\n
\u201eAm ajuns s\u0103 fac karaoke PowerPoint\u201d, spuse unul, v\u0103dit nemul\u021bumit de situa\u021bia \u00een care fusese pus de un coleg. Am ridicat privirea amuzat \u0219i curios, iar v\u0103z\u00e2nd asta, acesta \u00eemi explic\u0103 imediat: \u2014 Nu \u0219tii ce e karaoke PowerPoint? E atunci c\u00e2nd te treze\u0219ti c\u0103 trebuie s\u0103 prezin\u021bi c\u00e2teva slide-uri ad\u0103ugate de altcineva la prezentarea ta, iar tu le vezi pentru prima dat\u0103. Nu \u0219tii nimic despre ele, exact ca la karaoke c\u00e2nd nu cuno\u0219ti versurile \u0219i le descoperi pe loc.
Mi s-a p\u0103rut genial\u0103 analogia \u0219i am r\u00e2s.<\/p>\n\n\n\n
Dup\u0103 curs, mi-am amintit din nou de discu\u021bia din pauz\u0103 \u0219i, pe drum, m\u0103 g\u00e2ndeam c\u0103, dac\u0103 deja exist\u0103 un nume amuzant pentru astfel de situa\u021bii, probabil c\u0103 nu sunt chiar rare. Eram curios cum, \u00een acea situa\u021bie specific\u0103, s-a ajuns acolo. Aparent, era vorba de o clasic\u0103 serie de erori de comunicare \u0219i de neaten\u021bie, \u00eenso\u021bite de celebra presupunere c\u0103 ceilal\u021bi colegi \u0219tiu ce \u0219tii \u0219i tu \u2014 pentru c\u0103 fie au primit un mail, fie parc\u0103 fuseser\u0103 \u00een \u0219edin\u021ba \u00een care se discutase asta. Colegul care inserase slide-urile \u00een prezentarea celuilalt era convins c\u0103 acesta nu doar \u0219tia de prezen\u021ba lor, dar \u0219i ce con\u021bineau.
E fascinant s\u0103 vezi cum astfel de fenomene se repet\u0103 \u0219i cap\u0103t\u0103 dimensiuni tot mai mari cu c\u00e2t organiza\u021bia este mai mare. Avem cu to\u021bii senza\u021bia c\u0103, dac\u0103 am spus sau am scris ceva, dac\u0103 noi am aflat o informa\u021bie comunicat\u0103 formal pe un canal sau altul, atunci to\u021bi ceilal\u021bi ar trebui s\u0103 \u0219tie.<\/p>\n\n\n\n
Cred c\u0103 un concept util pentru a preveni, dar \u0219i pentru a gestiona mai bine astfel de situa\u021bii, este s\u0103 presupunem mereu c\u0103 \u00eentr-o echip\u0103 mai mare \u2014 \u0219i mai ales \u00eentre echipe sau departamente \u2014 va exista \u00eentotdeauna o asimetrie a informa\u021biilor. Informa\u021bia distribuit\u0103 asimetric este un dat, chiar dac\u0103 avem mailuri, mesaje, telefoane \u0219i \u0219edin\u021be. Cantitatea de informa\u021bii este mult mai mare dec\u00e2t capacitatea noastr\u0103 de a o absorbi \u00een \u00eentregime.<\/p>\n\n\n\n
Dac\u0103 plec\u0103m de la aceast\u0103 presupunere, vom \u00eencerca mai des s\u0103 verific\u0103m ce \u0219i c\u00e2t \u0219tiu ceilal\u021bi \u2014 fie la \u00eenceputul unei \u0219edin\u021be, la mijlocul unui proiect sau la \u00eenceputul unei prezent\u0103ri. Nu este o garan\u021bie c\u0103 astfel de situa\u021bii nu se vor mai \u00eent\u00e2mpla, dar sigur nu vom mai presupune la fel de u\u0219or c\u0103 \u201es-a spus\u201d, \u201ese \u0219tie\u201d sau \u201etoat\u0103 lumea \u0219tie asta\u201d.
Eram curios: voi a\u021bi auzit de karaoke PowerPoint sau a\u021bi \u00eent\u00e2lnit\/experimentat situa\u021bii similare?<\/p>\n\n\n\n
Weekly Inspiration scris de Lucian Mihai.<\/p>\n","protected":false},"excerpt":{"rendered":"
\u00cen pauza cursului verificam pe telefon mesajele primite. \u00cen fundal auzeam o conversa\u021bie \u00eentre c\u00e2\u021biva participan\u021bi, c\u0103reia nu \u00eei d\u0103deam aten\u021bie. P\u0103rea c\u0103 tonul se ridic\u0103, semn c\u0103 se st\u00e2rniser\u0103 ni\u0219te emo\u021bii,…<\/p>\n","protected":false},"author":1,"featured_media":9579,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/9623"}],"collection":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9623"}],"version-history":[{"count":1,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/9623\/revisions"}],"predecessor-version":[{"id":9624,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/9623\/revisions\/9624"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/media\/9579"}],"wp:attachment":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}