{"id":9112,"date":"2022-04-11T08:17:28","date_gmt":"2022-04-11T08:17:28","guid":{"rendered":"https:\/\/i-interact.eu\/wordpress\/?p=9112"},"modified":"2022-04-11T08:17:29","modified_gmt":"2022-04-11T08:17:29","slug":"a-ti-cere-sau-a-nu-ti-cere-scuze-aceasta-i-intrebarea","status":"publish","type":"post","link":"https:\/\/i-interact.eu\/wordpress\/?p=9112","title":{"rendered":"A-\u021bi cere sau a nu-\u021bi cere scuze \u2013 aceasta-i \u00eentrebarea"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" width=\"333\" height=\"344\" src=\"http:\/\/i-interact.eu\/wordpress\/wp-content\/uploads\/alina-doica1.png\" alt=\"\" class=\"wp-image-6505 img-fluid\" srcset=\"https:\/\/i-interact.eu\/wordpress\/wp-content\/uploads\/alina-doica1.png 333w, https:\/\/i-interact.eu\/wordpress\/wp-content\/uploads\/alina-doica1-290x300.png 290w\" sizes=\"(max-width: 333px) 100vw, 333px\" \/><\/figure><\/div>\n\n\n\n<p>\u201eScen\u0103 tipic\u0103 la curs: vorbim despre comunicare, asertivitate, limbaj pozitiv \u0219i influen\u021bare. Analiz\u0103m un e-mail, facem propuneri de reformulare, astfel \u00eenc\u00e2t s\u0103 sune mai bine. Sugerez ca el s\u0103 \u00eenceap\u0103 cu, sau s\u0103 con\u021bin\u0103 expresia \u201d\u00cemi pare r\u0103u\u201d (situa\u021bia de la care am plecat includea un schimb anterior de replici mai dure). Se \u00eencinge o dezbatere aprins\u0103: de ce s\u0103-mi cer scuze? Nu am gre\u0219it cu nimic, el s\u0103-\u0219i cear\u0103 scuze! \u0218i alte varia\u021biuni pe aceea\u0219i tem\u0103.<\/p>\n\n\n\n<p><br>Observ o preocupare destul de prounun\u021bat\u0103 a oamenilor de a nu se vulnerabiliza prin eventualele scuze pe care \u0219i le-ar cere \u2013 de multe ori, acest gest banal de polite\u021be este echivalat cu \u0219tirbirea respectului de sine. Dac\u0103 st\u0103m \u0219i ne g\u00e2ndim bine, a spune \u201d\u00eemi pare r\u0103u\u201d nici nu \u00eenseamn\u0103 automat a-\u021bi cere scuze. Expresia are dou\u0103 sensuri de baz\u0103 \u2013 exprimarea regretului \u0219i respectiv a cere cuiva iertare pentru o ofens\u0103 sau o gre\u0219eal\u0103, mai mic\u0103 sau mai mare. \u0218i chiar a\u0219a, ce e at\u00e2t de periculos \u00een a-\u021bi cere scuze, chiar \u0219i atunci c\u00e2nd ai senza\u021bia c\u0103 nu ai gre\u0219it cu nimic? Uneori mi se pare c\u0103 e ca \u0219i cum am avea un num\u0103r limitat de scuze la purt\u0103tor \u0219i ne-ar fi team\u0103 s\u0103 nu le consum\u0103m pe toate prea repede ?<\/p>\n\n\n\n<p><br>Desigur, exist\u0103 \u0219i o cheie de lectur\u0103 cultural\u0103 a acestui comportament. Rela\u021bia noastr\u0103 cu gre\u0219eala \u0219i asumarea ei este complex\u0103 \u0219i plin\u0103 de aspecte \u2013 s\u0103 ne amintim doar de \u0219coal\u0103. Poate nu am avut ocazia, copii fiind, s\u0103 vedem comportamente constructive, fire\u0219ti, de recunoa\u0219tere \u0219i \u00eendreptare a unei gre\u0219eli, \u0219i atunci am dezvoltat fie o reticen\u021b\u0103 exacerbat\u0103, fie tendin\u021ba de a ne cere scuze pentru orice.<\/p>\n\n\n\n<p><br>G\u00e2ndi\u021bi-v\u0103 la orice interac\u021biune cu reprezentan\u021bii serviciului client, atunci c\u00e2nd ave\u021bi de semnalat o problem\u0103. \u00cen majoritatea cazurilor, grija lor principal\u0103 este dezvinov\u0103\u021birea, \u0219i ea transpare \u00eenc\u0103, \u00een ciuda numeroaselor cursuri de \u02bbcustomer care\u2019 frecventate probabil de to\u021bi: \u201d\u00cemi pare r\u0103u, dar nu este vina mea\/este de la buc\u0103t\u0103rie\/aceasta este procedura etc\u201d. Parc\u0103 \u0219i scuzele pe care le cer, \u00een nume personal sau al organiza\u021biei pe care o reprezint\u0103, se contamineaz\u0103 \u0219i nu mai sun\u0103 cum ar trebui: la nivel pur uman, \u00eemi pare r\u0103u c\u0103 ai avut o experien\u021b\u0103 nepl\u0103cut\u0103. Nu caut s\u0103 culpabilizez, sunt multe explica\u021bii aici, \u0219i dintre cele mai diverse.<\/p>\n\n\n\n<p><br>Ce propun \u00eens\u0103 este s\u0103 reg\u00e2ndim pozi\u021bionarea noastr\u0103 fa\u021b\u0103 de \u201d\u00eemi pare r\u0103u\u201d\/\u201d\u00eemi cer scuze\u201d. A exprima cu sinceritate un regret este oare o cedare, o recunoa\u0219tere dezavantajoas\u0103 a propriei sl\u0103biciuni? P\u00e2n\u0103 la urm\u0103, acest mic gest cotidian \u021bine de o anumit\u0103 elegan\u021b\u0103 \u0219i de o igien\u0103 a rela\u021biilor, pe care e bine s\u0103 le p\u0103str\u0103m indiferent de c\u00e2t de mult se schimb\u0103 modele \u0219i vremurile.<\/p>\n\n\n\n<p><br>Weekly Inspiration scris de Alina Doica.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201eScen\u0103 tipic\u0103 la curs: vorbim despre comunicare, asertivitate, limbaj pozitiv \u0219i influen\u021bare. Analiz\u0103m un e-mail, facem propuneri de reformulare, astfel \u00eenc\u00e2t s\u0103 sune mai bine. Sugerez ca el s\u0103 \u00eenceap\u0103 cu, sau&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/9112"}],"collection":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9112"}],"version-history":[{"count":1,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/9112\/revisions"}],"predecessor-version":[{"id":9113,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/9112\/revisions\/9113"}],"wp:attachment":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}