{"id":8775,"date":"2020-04-07T15:29:21","date_gmt":"2020-04-07T15:29:21","guid":{"rendered":"http:\/\/i-interact.eu\/wordpress\/?p=8775"},"modified":"2020-04-07T15:29:21","modified_gmt":"2020-04-07T15:29:21","slug":"weekly-inspiration-18","status":"publish","type":"post","link":"https:\/\/i-interact.eu\/wordpress\/?p=8775","title":{"rendered":"Weekly Inspiration"},"content":{"rendered":"<p><a href=\"http:\/\/i-interact.eu\/wordpress\/?attachment_id=8776\" rel=\"attachment wp-att-8776\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-8776 img-fluid\" title=\"lucian-mihai-interact_0\" src=\"http:\/\/i-interact.eu\/wordpress\/wp-content\/uploads\/lucian-mihai-interact_0.jpg\" alt=\"\" width=\"500\" height=\"728\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>\u201dZborul Korean Airlines 801 din 1997 este un studiu de caz de manual \u00een avia\u021bia civil\u0103 care demonstreaz\u0103 cum valorile culturale \u0219i cele organiza\u021bionale nestudiate sau tratate corespunz\u0103tor pot provoca dezastre. \u00cen aceast\u0103 catastrof\u0103, \u00een care 229 de oameni au decedat, una din principalele cauze documentate de speciali\u0219ti nu a fost una tehnic\u0103, ci una legat\u0103 de valori culturale: distan\u021ba fa\u021b\u0103 de autoritate. Pe scurt, copilotul a \u00eendr\u0103znit t\u00e2rziu s\u0103 atrag\u0103 aten\u021bia asupra unei nereguli tehnice iar aten\u021bionarea sa a fost neglijat\u0103 de comandant, aceasta duc\u00e2nd la pr\u0103bu\u0219ire.<\/p>\n<p>Distan\u021ba fa\u021b\u0103 de autoritate, definit\u0103 de Geert Hofstede ca valoarea care determin\u0103 natura rela\u021biilor \u00eentre subordona\u021bi \u0219i superiori, indic\u0103 c\u00e2t de intens \u0219i des subordona\u021bii resimt fric\u0103 \u00een a exprima dezacordul cu superiorul, cu autoritatea. Cultura coreean\u0103 are ceea ce Hofstede nume\u0219te distan\u021b\u0103 mare fa\u021b\u0103 de autoritate, ceea ce \u00eenseamn\u0103 c\u0103 subordona\u021bii experimenteaz\u0103 des \u0219i intens anxietate \u00een fa\u021ba superiorului. \u00cen plus, cultura organiza\u021bional\u0103 a companiei Korean Airlines avea la baz\u0103 una militar\u0103 \u2013 majoritatea pilo\u021bilor civili proveneau din r\u00e2ndurile avia\u021biei militare coreene \u2013 care accentueaz\u0103 \u0219i mai mult distan\u021ba fa\u021b\u0103 de autoritate. Aceste dou\u0103 lucruri au f\u0103cut posibil\u0103 catastrofa. Dac\u0103 nu e\u0219ti avizat po\u021bi, pe bun\u0103 dreptate, s\u0103 te \u00eentrebi cum e posibil s\u0103 nu \u00eendr\u0103zneasc\u0103 s\u0103 zic\u0103 mai repede \u0219i omul \u0103la s\u0103 nu \u00eel asculte c\u00e2nd era vorba de via\u021b\u0103 \u0219i de moarte?<\/p>\n<p>O astfel de \u00eentrebare, poate, ne-am pus-o mul\u021bi zilele acestea c\u00e2nd aflam de situa\u021bia din spitalele de la noi, unde doctori \u0219i asistente nu \u00eendr\u0103znesc s\u0103 contrazic\u0103 autoritatea, unde deciziile managerilor de spital duc \u00een mod evident la tragedii, iar cazurile au fost cunoscute \u201dpe surse\u201d \u0219i deseori post factum. Cultura noastr\u0103 este \u0219i ea caracterizat\u0103 de o distan\u021b\u0103 mare fa\u021b\u0103 de autoritate. \u00cen cazul spitalelor se mai adaug\u0103 ceva. Interven\u021bia politicului care intervine \u0219i nume\u0219te \u00een pozi\u021bii de autoritate persoane loiale culturii de partid, persoane care decid dup\u0103 bunul plac sau logica de partid cine este sau nu angajat, ce decizii se iau, cum se respect\u0103 sau nu regulile, protocoalele. Un partid, cu c\u00e2t este mai tradi\u021bional, cu at\u00e2t mai mult va avea la baza culturii sale organiza\u021bionale un model militar exprimat cel mai des prin sintagma \u201ddisciplina de partid\u201d.<\/p>\n<p>Anxietatea e mult mai mare atunci c\u00e2nd sim\u021bi c\u0103 siguran\u021ba locului de munc\u0103 depinde de alt\u0103 logic\u0103 dec\u00e2t cea legat\u0103 de competen\u021be, rezultate, proceduri. Oamenii aceia sunt pur \u0219i simplu paraliza\u021bi de fric\u0103 \u0219i nu v\u0103d alte ie\u0219iri. Bine\u00een\u021beles, aceste lucruri nu scot din discu\u021bie responsabilitatea individual\u0103 a medicilor \u0219i asistentelor care nu au confruntat autoritatea. Ele ne pot oferi \u00eens\u0103 o perspectiv\u0103 pragmatic\u0103 de abordare a ceea ce trebuie schimbat at\u00e2t la nivel de sistem. c\u00e2t \u0219i la nivel de mentalitate a individului. Korean Airlines a f\u0103cut asta, a reformat compania.<\/p>\n<p>Putem s\u0103 ne cutremur\u0103m, s\u0103 ne frustr\u0103m s\u0103 acuz\u0103m indivizi dar problema nu se rezolv\u0103 dec\u00e2t prin \u00een\u021belegerea modului \u00een care func\u021bioneaz\u0103 cultural un sistem \u0219i reformarea lui \u00een consecin\u021b\u0103. Nu finan\u021barea e problema, ci schimbarea de culturi \u0219i mentalit\u0103\u021bi.\u201d<\/p>\n<p>Weekly Inspiration scris de Lucian Mihai.<\/p>\n<p>#enablingchange<br \/>\n#healthyleadership<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; \u201dZborul Korean Airlines 801 din 1997 este un studiu de caz de manual \u00een avia\u021bia civil\u0103 care demonstreaz\u0103 cum valorile culturale \u0219i cele organiza\u021bionale nestudiate sau tratate corespunz\u0103tor pot provoca dezastre&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/8775"}],"collection":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8775"}],"version-history":[{"count":2,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/8775\/revisions"}],"predecessor-version":[{"id":8778,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/8775\/revisions\/8778"}],"wp:attachment":[{"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/i-interact.eu\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}